Customer Portal Development.

Portals rarely fail because of technology - they fail because of usability. We come from a design background and build tools that customers and teams enjoy using: clearly structured, fast, reduced to the essentials. From customer portals and service dashboards to internal management cockpits - always connected to your real data.

• A concept built around real user processes - not around system logic
• UI/UX design in the style of your brand
• Development with clean integration of ERP, CRM and more
• Roles and permissions concept, data protection included
• Operations, monitoring and ongoing development

For Stadtwerke München we built three portals for different customer groups, for DOLL Fahrzeugbau a telematics dashboard, and with AirLST we run a participant management platform in enterprise use. Tools that run every day - and have for years.

How much does a customer portal cost?

It depends on scope and system landscape. We start with a clearly defined first release - often centred on order status and documents - and expand based on actual usage and demand.

How long does development take?

A first productive release typically goes live within three to four months. From there, the portal grows in stages - guided by what your customers actually use.

Can existing systems be connected?

Yes - that is the core of it. A portal is only as good as its data: we connect ERP, CRM and other systems so that status and documents are always up to date.